HELLO,
I AM
JEN
SENIOR
UI/UX
DESIGNER
01 SKILL LEVEL
MY KNOWLEDGE IN SOFTWARE
FIGMA
95%
SKETCH
92%
INDESIGN
80%
PHOTOSHOP
85%
ILLUSTRATOR
80%
AFTER EFFECTS
85%
PREMIERE PRO
80%
Multidisciplinary Senior UI/UX Designer with over 10 years of experience crafting user-centric digital solutions for automotive, marketing, and enterprise clients including Ford, Mitsubishi Electric, and General Motors. Expert in high- and low-fidelity prototyping, interaction design, and bridging business, IT, and user needs into cohesive design systems.
02 PORTFOLIO
03 EXPERIENCE
Mar 2026 - Present
Ford Motor Company
Designer
Designed and facilitated cross-functional workshops across multiple business domains to uncover strategic opportunities, align direction, and clarify problems
Synthesized qualitative insights into structured frameworks, domain-specific “power walls” to visualize systems, dependencies, and key decision points
Translated inputs into actionable product direction, helping teams move from discovery to defined strategy
Collaborated to ensure alignment between user needs, technical constraints, and organizational goals
Introduced scalable workshop formats and synthesis methods to support repeatable strategy development across domains
Sep 2025 - Feb 2026
Subaru
UI/UX Designer
Designed next-generation infotainment, telematics, and cluster interfaces, creating wireframes, interaction models, and prototypes.
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Produced animated screen-transition prototypes to support usability testing,
stakeholder reviews, and iterative feature refinement.
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Conducted UX trend, competitive landscape, and HMI research to inform
strategic direction for upcoming vehicle digital ecosystems.
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Translated research insights and system requirements into actionable documentation for engineering and product teams.
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Collaborated cross-functionally with designers, engineers, and leadership align UI behavior with technical constraints and user needs.
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Evaluated and adopted emerging prototyping tools to improve workflow.
Apr 2020 - Aug 2024
Entrega
UI/UX Designer + Researcher
Conducted user interviews, A/B tests, and usability studies to validate design assumptions and improve task flows for operational systems like Workday and Kronos
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​Integrated ADA and accessibility testing into research workflows to ensure inclusive design compliance and improved usability outcomes.
Designed and implemented iterative usability tests and heuristic evaluations to continually refine digital experiences based on user feedback.
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Developed and executed digital marketing campaigns, resulting in a 15% increase in email engagement.
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Managed and updated SharePoint sites using HTML + CSS, ensuring accurate and current information delivery.
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Developed a time keeping app for our client Teijin. It was similar to WorkForce Software, Kronos, Workday, etc.
Utilized tools such as UserZoom, Miro, and Figma to visualize research findings and facilitate collaborative design thinking sessions.
Collaborated cross-functionally to translate research insights into user journeys, storyboards, and personas that guided design and development decisions.
Mar 2017 - Oct 2018
Greater Good
UI/UX Designer
Led design within cross-functional Lean/Agile product teams, running design sprints, backlog grooming, and rapid iteration cycles.
Advocated for user-centered design during sprint planning, ensuring research insights and accessibility standards informed MVP scope and development.
Applied ethnographic research methods and human-centered design principles to understand customer behavior in physical and cross-channel touchpoints.
Create customer journey maps and service blueprints to visualize multi-channel user experiences and identify areas for design intervention.
Independently led field studies from planning through synthesis, delivering clear, actionable insights that informed product and service improvements.
Ability to translate and document business needs into technical requirements
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Design and manage email campaigns, increasing open rates by 20% through
targeted messaging- allowing the team to meet our KPIs.
Presented research findings to cross-functional teams and stakeholders,
ensuring alignment and buy-in across product, design, and business units.
Sep 2024 - Feb 2025
Ford Motor Company
UI/UX Designer​​
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Created high-fidelity prototypes in Figma and ProtoPie to define complex user interactions across digital displays.
Developed story flows for executive-level presentations, integrating motion graphics and 3D visuals.
Designed enterprise dashboards and interfaces using data visualization principles and accessibility standards.
Produced brand-consistent graphics and UX guidelines, improving consistency across large-scale applications.
Nov 2018 - Mar 2020
Mitsubishi Electric
UI/UX Designer + Researcher
Led end-to-end research planning, execution, and synthesis to support the development of autonomous vehicle interfaces
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Designed infotainment systems for autonomous vehicles showcased at CES 2020, receiving positive feedback from industry professionals.
Presented UX research findings to stakeholders through compelling narratives and data visualizations to influence product roadmaps and priorities.
Ensured compliance with ADA requirements and inclusivity principles in design, promoting accessible UX
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Edited promotional videos, effectively communicating project ideas
May 2014 - Jun 2016
CPI Luxury Group
Designer + Hand Model
Sourced, edited, and created images
Demonstrated proficiency in the industry standard Adobe software
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Collaborated closely with photography teams to achieve high-quality visual content.
Captured and edited visual content, maintaining brand aesthetic.
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Strong skills in Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe After Effects, Adobe Premiere Pro- the entire Adobe Creative Suite